Contact Centers and Financial Services

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Where People Mean the Most

At Kohl’s, a dynamic group of service-oriented professionals takes care of customers and drives business each day. You can work in the fast-paced Contact Center, handle Support Operations, make a difference in Risk Management or be part of Finance. We offer competitive salaries, impressive benefits, remarkable advancement opportunities and many more rewards. Our Associates have many reasons to expect great things.

Digital Commerce Customer Care

Service the Store and More
We love helping people shop for great deals at Kohls.com. Our Associates drive sales by connecting with customers and anticipating their every shopping need. We answer questions about our exclusive and national brands, help place online orders and follow up on customer satisfaction. The Digital Commerce Customer Care Team consistently delivers award-winning service while fostering a fun and positive work environment.

Retail Payment Solutions

Delivering Service Excellence
Every day we help customers across the nation manage their Kohl’s Charge accounts. Our Associates pay close attention to detail and use critical thinking skills to make the Kohl’s shopping experience more valuable. If a customer happens to fall behind on payments, the Risk Management Operations team provides the customer with options and affordable programs to help get the account back on track.